Frequently Asked Questions

On what day do I get debited?

We debit on the 5th of each month

Will I keep my current number?

Yes, your number can be ported to our network

How do I cancel my service?

We require a 30 day notice period sent into, the device needs to be returned to us in order to turn the billing off and terminate your profile.

How do I view my usage per month?

You can email and request your usage

Do I own the device?

The device/s included in the deal remain the property of Landline Phone (TSG Pty Ltd)

How do I join Landline Phones Affiliation Program?

You can email us at